Terms and conditions
1.Object of the online contract and its definition
The "on line" contract of sale refers to the distance contract, ie the legal transaction concerning movable goods and / or services stipulated between a supplier, Move srl with registered office in Verona, Corso Cavour 25/27 and a consumer customer in the context of a distance sales system organized by the supplier who, for this contract, uses the remote communication technology called "internet". All contracts, therefore, will be concluded directly through the access by the consumer customer to the corresponding website at the address: MOVESHOP.IT, where, following the procedures indicated, it will come to conclude the contract for the purchase of the asset. A final consumer is defined as the physical person who purchases goods and services for purposes not directly related to their professional activity. Below are the sales conditions that will remain effective until they are changed by the supplier. Any changes to the terms of sale will be effective from the time they are published on the website and refer to sales made from that moment on.
2. Sales prices and methods of purchase
All the sale prices of the services displayed and indicated on the website, for which they constitute an offer to the public pursuant to art. 1336 of the Civil Code, are inclusive of I.V.A. and any other taxes (unless otherwise indicated). Where required a cost transport is duly highlighted in the appropriate page within the site that the customer will take care to see before confirming the purchase; in the event of delivery abroad, any additional costs due to taxes or duties provided for by the regulations in force in the State of destination will be borne by the consumer. The purchase contract is perfected through the exact compilation and consent to the purchase manifested through the adhesion given "on line". The customer can pay for the goods ordered using only the payment methods indicated on-line at the time of purchase.
Estimated delivery times are N. days.
3. Obligations of the purchaser
The consumer undertakes and obliges, once the on-line purchase procedure has been completed, to provide for the printing and preservation of the present general conditions, which, moreover, will have already viewed and accepted as an obligatory passage in the purchase, as well as the specifications of the product object of the purchase, and this in order to fully satisfy the condition referred to in art. 3 and 4 of the Decree Legislative. No. 185/1999. It is strictly forbidden for the purchaser to enter false, and / or invented, and / or fancy data, in the registration procedure necessary to activate the process for the execution of the present contract and the related additional communications; the personal data and the e-mail address must be exclusively their real personal data and not of third parties, or fancy ones. It is expressly forbidden to make double registrations corresponding to a single person or enter data of third parties. The company reserves the right to prosecute any violation and abuse, in the interest and for the protection of all consumers.
4. Right of withdrawal and complaints
The consumer who for whatever reason is not satisfied with the purchase made, has the right to withdraw from the purchase, without any penalty and without specifying the reason, within 10 working days from the conclusion of the contract. The withdrawal must be expressed by sending in the aforementioned term of 10 days a registered letter with acknowledgment of receipt to the following address: Move srl, Corso Cavour 25/27, Verona. Within the same term, a fax can be sent to the number 045/592568 to which the aforementioned registered letter must be followed within 48 hours with acknowledgment of receipt of the manifested withdrawal. The consumer can not exercise this right of withdrawal for products made to measure or clearly personalized or which, by their nature, can not be returned or are liable to deteriorate or expire rapidly. Within the aforementioned term of 10 days all the purchased goods must be returned to the sender-supplier in their original packaging, without any lack. Return fees will be charged to the customer. Once the request is received, the company will send a voucher of equal value to be used within 30 days.
5. Contract resolution and express termination clause
Move srl has the right to terminate the stipulated sales contract by simply communicating it to the client with adequate and justified reasons; in this case the customer will be entitled exclusively to the refund of any sum already taken and paid.
6. Jurisdiction and competent court
Any dispute concerning the application, execution, interpretation and violation of purchase contracts stipulated "on line" through the site of moveshop.it is subject to Italian jurisdiction; these general conditions are reported, although not expressly provided for therein, to the combined provisions of Legislative Decree No. 50 dated 15.1.1992 and Legislative Decree No. 185 of 22.5.1999. For any controversy between the parties regarding the present contract the Court of residence of the Customer or elective domicile of the final consumer will be competent (Art. 1469 Bis N ° 19). For all the others the Verona forum.
7. Privacy Notice:
European citizens and any person who is also temporarily resident on EU territory has the right to have their data processed in accordance with EU Regulation 2016/679.
Move Srl with Registered Office: via dell'Industria, 38 - 37135 Verona (VR) - ITALY, is the OWNER of personal data collected from the site www.moveshop.it. It is possible to contact the Data Controller by e-mail at email@example.com or by telephone during the office hours at +39 045 8008505. Move Srl is not required to appoint a D.P.O. pursuant to art. 37 of the GDPR.
The site collects personal data spontaneously inserted by the interested party during the creation of the account or for the purchase of products. The site collects data relating to navigation and identification codes through so-called "cookies" as specified below. Move srl does not process personal data of minors under 16 or data pursuant to art. 9 of the GDPR.
Purpose of processing:
Personal data are processed, without carrying out any formal or automatic verification, in the equipment and systems of the owner or of a person in charge of his trust in order to:
• perform an assignment received, send the purchased products, manage the orders and the relationships with the customers, fulfill legal obligations. These treatments are to be considered mandatory as necessary and failure to provide data impairs the provision of services.
• send information and business proposals via email or other communication tools. This treatment is optional, requires the consent of the person concerned but allows us to offer a better service.
Data can be processed by employees and collaborators within the organization. Personal data may also be processed by parties external to the organization, such as shipping companies, public bodies, professionals and technicians who perform maintenance and control operations of the equipment.
Data transfer to third countries:
The collected data can be transferred to non-EU countries that offer safeguards as per articles 45 and 46 of the GDPR.
Duration of treatment:
The processing of personal data does not have a term and the data can be processed even for internal archiving of the organization until the revocation of consent.
Right of the interested party:
• Right to information. The interested party has the right to know the categories and purposes of personal data stored or processed by Move Srl.
• Right to modify or correct. The data subject has the right to amend or modify his / her data by sending a telematic communication that allows his / her unique and secure recognition.
• Right of limitation or cancellation. The interested party has the right to revoke the consent to the processing of their data limited to the cases foreseen by the GDPR, sending a telematic communication that allows their unique and secure recognition . The data will be deleted considering the technical measures available and the reasonable efforts necessary also in relation to the purposes and rights pursued.
• Right of portability. The interested party has the right to receive his data in an intelligible and standard format in the ways and limits of the available techniques and reasonable efforts necessary for the extraction.
The collected data are automatically processed for the creation of archives inside the organization. No activities related to a profiling of the interested party are performed.
The text of the new Regulations and the rights of the interested party are available on the website of the Privacy Guarantor at www.garanteprivacy.it.
What are cookies?
Cookies are small text files that the sites visited by users send to their terminals, where they are stored before being re-transmitted to the same sites at the next visit. Cookies of the c.d. "third parties" are, however, set by a website other than the one the user is visiting. This is because on each site there may be elements (images, maps, sounds, specific links to web pages of other domains, etc.) that reside on servers other than the site visited.
What are cookies for?
Cookies are used for different purposes: execution of computer authentication, monitoring of sessions, storage of information on specific configurations concerning users accessing the server, storing preferences, etc.
Types of cookies used and related purposes
Technical session cookies
Session cookies are used to keep track of the data provided by the user by filling in the appropriate online forms (for example the forms present during the purchase process for entering the shipping or billing address) or, as happens in the case of the shopping cart, to remember the items that the user has selected and added to the cart by clicking on the appropriate button;
Google Analytics (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses Personal Data collected for the purpose of tracking and examining the use of this online space, compiling reports and sharing them with other services developed by Google. Google may use the Personal Data to contextualise and personalize the advertisements of its advertising network. Personal Data collected: Browsing data, IP. Location of treatment: USA
Monitoring conversions of Facebook Ads (Facebook, Inc.)
Tracking conversions of Facebook Ads is a statistics service provided by Facebook, Inc. that connects data from the Facebook ad network with the actions performed within this online space. Place of processing: USA
• Remarketing and behavioral targeting
AdWords Remarketing (Google Inc.)
AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that links the activity of this online space with the Adwords advertising network and the Doubleclick Cookie. Personal Data collected: Browsing data, IP. Place of processing: USA
• Manage contacts and send messages
SumoMe Mailing List and Newsletter (Sumo Group Inc.)
SumoMe session and persistent cookies used to collect emails. Personal Data collected: surname, first name and email address. Place of processing: USA
MailChimp (The Rocket Science Group, LLC.)
MailChimp is an address management and email message service provided by The Rocket Science Group, LLC. Personal Data collected: email. Place of processing: USA
OneSignal (Lilomi, Inc.)
OneSignal is a messaging service provided by Lilomi, Inc. OneSignal allows the Owner to send messages and notifications to users on platforms such as Android, iOS and on the web. Personal data collected: Cookies and browsing and usage data. Place of processing: USA
• Commercial affiliation
CJ Affiliate by Conversant
CJ Affiliate by Conversant is a commercial affiliation service provided by Conversant, Inc. Personal Data collected: Browsing data, IP. Place of processing: USA